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Thursday, February 15, 2007

Msi.dll crashing my system

Today I lost some valuable time fixing my system. When Windows XP had started, I got a messagebox 'svchost.exe - Application Error' with the errormessage 'The instruction at "0x745f2780" referenced memory at "0x00000000". The memory could not be "read". Followed almost immediately by another error-window 'Generic Host Process for Win32 Services had encoutered a problem and needs to close.'
The details of the error report pointed to the culprit: msi.dll.

Fortunately, Google pointed me to the solution at http://swigartconsulting.blogs.com/tech_blender/2006/07/index.html

I will repeat the quick-fix here (just in case):
- Don't close the errormessages! (Doing so will hang your system)
- Go to Start > Settings > Control Panel
- Doubleclick on Automatic Updates
- Select Turn off Automatic Updates
- Click OK and reboot your computer
- Go to Windows Update and install the updates manually
- turn Automatic Updates back on


  • Thanks a million!

    Had the same problem, waisted already several hours, now fixed!


    By Anonymous Anonymous, at 10:04 AM  

  • Thank you for your comment!

    By Blogger kHSw, at 11:44 AM  

  • This is Correct , The msi.dll file is responsible for the operation of the automatic updates for windows.

    Also I suggest the Following steps:

    1-Download the msi.dll file (711 kb) from the below URL
    2-Save it inside C:\New
    3-Restart Computer in Safe mode or Safe mode command prompt
    4-Type the following line in the command prompt window
    Copy C:\Windows\System32\msi.dll
    5-Rename the copied file from "msi.dll" to "msi.bak"
    6-Type the following line in the command prompt window
    Copy C:\New\msi.dll C:\Windows\System32\
    7-Restart and Enjoy a Windows with no error message

    By Anonymous Hassan Salem, at 1:12 AM  

  • Starting windows from Last Known Good Configuration also will resolve the issue. I had the same problem & it get resolved by rebooting the PC/Laptop from Last Known Good Configuration.

    By Anonymous Firoz Kanchwala, at 12:19 PM  

  • You could also download this file from:



    By Blogger Mahesh, at 7:16 PM  

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